Studio Policies

Before Your Appointment

Please review the policies below before booking, including booking fees and rescheduling. Appointment preparation instructions are included in your confirmation email after booking your service. Aftercare instructions are emailed to you 1-2 weeks prior to your appointment. These guidelines help respect both your time and mine, and ensure each appointment receives the care and attention it deserves.

Booking Policies

Cancellations & Booking Fees

Boooking Terms

The policies outlined below are intended to provide transparency regarding booking, booking fees, cancellations, and refunds for all services provided by Melissa Evans Studio. These terms are designed to protect both the client and the service provider's time. By booking an appointment, you acknowledge and agree to all terms listed on this page.

Boooking Fees

A non-refundable booking fee is required to secure every booking. Your fee is applied toward the total cost of your treatment.

Gift Certificates & Giveaways

Gift certificates must be shown at the time of service and cannot be applied toward booking fees. Giveaway prizes must be used within 6 months of winning and cannot be gifted or transferred to another person.

Rescheduling

Need to change your appointment? Please provide at least 24 hours’ notice to avoid a late-cancellation fee.

Refund Policy

All booking fees are non-refundable and are applied toward the cost of the treatment booked. Completed services are non-refundable, including cosmetic tattooing, microneedling and laser treatments. Refunds are not provided for changes of mind or dissatisfaction based on personal preference after service has been performed.

Late Cancellations & No-Shows

Cancellations with less than 24 hours notice will be charged 50% of the service cost. No-shows will be charged 100% of the service cost.

Skincare & Packages

All prepaid treatment packages are non-refundable. Packages cannot be transferred to another person or exchanged for different services. Skincare products may be returned for a refund or exchange within 14 days of purchase, provided no more than 10% of the product has been used.

LATE ARRIVALS & NO-SHOWS

Respecting Appointment Time

As a solo mom of a child with special needs, as well as a business owner, I carefully balance my studio hours with caring for my daughter. This means I have a limited number of appointments available each month.

Appointments are scheduled back-to-back, so arriving on time helps me give each client their full appointment without delaying the next. Late cancellations and no-shows leave time that often cannot be filled and directly affect my income.

Thank you for respecting your appointment time and giving as much notice as possible when plans change. Your consideration helps me continue doing what I love while supporting my family.

Thank you so much for trusting me as your artist and I cannot wait to see you in the studio!